Privacy Policy
At Sandycove Store and Yard, your privacy is of the utmost importance to us. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website or interact with our services. We are committed to ensuring that your privacy is protected and that any personal information you provide is handled in compliance with data protection laws, including the General Data Protection Regulation (GDPR).
1. Information We Collect
We collect and process the following types of personal data:
Personal Information You Provide: When you visit our website, make a booking, or contact us, you may provide us with personal details such as:
Name
Email address
Phone number
Billing and delivery information (if applicable)
Automatically Collected Information: When you interact with our website, we may automatically collect certain information through cookies and other tracking technologies:
IP address
Browser type and version
Pages you visit on our website
Time and date of your visit
Referring site details (if you arrived via a link from another site)
Payment Information: If you make a purchase or booking, your payment information will be processed by third-party payment processors. We do not store payment details on our servers.
2. How We Use Your Information
We use your personal data for the following purposes:
Service Delivery: To process bookings, provide customer service, and deliver services you’ve requested.
Communication: To respond to inquiries, send booking confirmations, or provide updates related to our services.
Marketing: If you opt-in, we may send promotional emails about our products, services, or special offers. You can unsubscribe at any time.
Improvement of Services: To analyze website performance, enhance user experience, and improve our services based on your feedback.
Legal Compliance: To comply with applicable laws and regulations, including tax and accounting obligations.
3. Legal Basis for Processing
Under the GDPR, we rely on the following legal bases to process your personal data:
Consent: Where you have provided explicit consent, for example, by signing up for our newsletter.
Performance of a Contract: To fulfill bookings and deliver services as requested.
Legitimate Interests: To improve our services, respond to inquiries, and manage website performance.
Legal Obligations: To comply with legal and regulatory requirements.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. However, we may share your data with trusted partners or service providers in the following cases:
Service Providers: We work with third-party service providers (e.g., booking platforms, payment processors) to assist in the operation of our business.
Legal Requirements: We may disclose your personal information if required by law, regulation, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of our business, your personal data may be transferred to the new owners.
5. Data Security
We are committed to ensuring that your information is secure. We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
While we take reasonable steps to protect your information, please note that no transmission of data over the internet is completely secure. We cannot guarantee the security of data transmitted to our website, but we take all necessary precautions to safeguard it.
6. Your Data Protection Rights
Under the GDPR, you have the following rights regarding your personal data:
Right to Access: You can request a copy of the personal data we hold about you.
Right to Rectification: You can ask us to correct inaccurate or incomplete data.
Right to Erasure: You can request the deletion of your personal data under certain conditions.
Right to Restrict Processing: You can ask us to restrict the processing of your data.
Right to Data Portability: You can request that your data be transferred to another organization.
Right to Object: You can object to the processing of your personal data for certain purposes, such as direct marketing.
To exercise any of these rights, please contact us at info@sandycovestoreandyard.ie. We may ask for proof of identity to verify your request.
7. Data Retention
We retain your personal data for as long as is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law (e.g., for accounting or legal reasons).
8. Cookies and Tracking Technologies
We use cookies to enhance your experience on our website and to analyze site traffic. For more information on how we use cookies and how you can manage your preferences, please refer to our [Cookie Policy](insert link).
9. Third-Party Links
Our website may contain links to third-party websites or services. Please note that we are not responsible for the privacy practices of such third-party sites. We encourage you to review their privacy policies before providing any personal information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with a revised "Effective Date." We encourage you to review this policy regularly to stay informed about how we protect your personal data.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: info@sandycovestoreandyard.ie
Phone: +353 1 234 5678
Address: Sandycove Store and Yard, Sandycove, Dun Laoghaire, County Dublin, Ireland